Admissions Counselor

About the Role

The Admissions Counselor role is a full-time, on-site position based in Delhi, India. The counselor will guide prospective learners and families through the admissions process, including responding to inquiries, providing program and eligibility information, and explaining application requirements, deadlines, and procedures.

Key Responsibilities

• Respond to inquiries from prospective learners and families.
• Provide information on programs and eligibility.
• Explain application requirements, deadlines, and procedures.
• Conduct campus visits or information sessions.
• Maintain accurate applicant records.
• Coordinate with academic departments.
• Support outreach initiatives such as fairs, school visits, and digital campaigns.
• Counsel applicants on course selection and career pathways.
• Follow up with leads.
• Support conversion of inquiries to applications while upholding KIET’s values of transparency and academic integrity.

Qualifications

• Strong Interpersonal Communication and Communication skills.
• Customer Service skills.
• Sales-related skills.
• Education-related understanding, including basic knowledge of academic programs, higher education pathways, and admission processes.
• Bachelor’s degree in Education, Management, Psychology, Communications, or a related field.
• Ability to work with admissions software/CRMs.
• Proficiency in MS Office.
• Comfort with online communication tools.
• Strong organizational skills.
• Attention to detail.
• Ability to manage multiple inquiries and deadlines.
• Prior experience in admissions, counseling, academic advising, or student services in an educational institution is preferred.