CUSTOMER SERVICE COUNTER
Von Maur
Glenview, ILFresher1h agovia LinkedIn
About the Role
As a Customer Service Counter Associate, you keep the store connected as a reliable source for information and support. In this fast-paced department, you’ll have the opportunity to impact several areas of our store services.
Key Responsibilities
- Own the customer experience – greet people sincerely, be friendly and thank every customer
- Answer a multi-line telephone – assist customers or direct them to the appropriate area
- Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions
- Prepare, box, and wrap customer purchases and online orders for shipment
- Calculate service counter and store cash work - prepare bank deposits
- Maintain a clean and organized department
- Be available to work on-site for day, evening, and weekend shifts
Qualifications
- The expected base wage for this position is $16.00 - $18.00/hr with overtime eligibility.
- Successful candidates’ wages will be determined based on their individual qualifications for the position.