Engineering Technician, Intermediate

About the Role

The Intermediate Engineer Technician provides technical assistance for Internal Test Equipment Systems (ITES). This role is ideal for individuals with foundational technical training or limited prior experience who are looking to gain practical skills in a support environment focused on RF, Linux, and TCP/IP networking. The technician will perform routine tasks, assist with diagnostics, and follow established procedures, with a strong emphasis on learning and adherence to instructions.

Key Responsibilities

• Assist in the basic setup and configuration of ITES.
• Follow detailed instructions to perform routine maintenance tasks on Linux-based systems for ITES.
• Document observations and steps taken during troubleshooting processes.
• Escalate issues to full-time Support Engineers or Associate Support Engineers as directed.
• Assist with basic RF cable management and hardware verification for ITES.
• Perform data entry and record-keeping related to support tickets.
• Learn to identify common error messages and basic system behaviors.
• Adhere strictly to company safety protocols and operational guidelines.
• Participate in on-the-job training and seek clarification when needed.

Requirements & Tech Stack

• Basic Linux Exposure: Familiarity with turning on/off a Linux system, basic navigation in a graphical user interface (GUI) or understanding of simple command-line prompts.
• Basic RF Fundamental Knowledge: Understands basic RF terminology and spectrum analysis measurements.
• Fundamental Computer Hardware: Ability to identify basic computer components (e.g., CPU, RAM, hard drive, network port).
• Attention to Detail: Ability to follow instructions precisely and meticulously record information.
• Communication: Ability to communicate clearly with supervisors and team members regarding tasks and observations.
• Willingness to Learn: Eagerness and openness to acquire new technical skills and knowledge.
• Reliability: Punctual and consistent in performing assigned tasks.
• Team Player: Ability to work cooperatively within a team structure.

Qualifications

• Associate's degree.

OR

High School diploma or equivalent and 1+ year of Engineering Technician or related work experience.

Preferred Education:

• Bachelor's degree.

OR

Associate's degree and 1+ year of Engineering Technician or related work experience.

OR

High School Diploma or equivalent and 2+ years of Engineering Technician or related work experience.

OR

Bachelor's degree in a technical field, or completion of a military technical or trade school program.

Training/Experience Time:

• Completion of a technical vocational program, IT certification (e.g., CompTIA A+, Linux+ Fundamentals), military technical or trade school program, or 2+ years of experience in a technical support or IT-related role.

Physical Requirements

• Frequently transports and installs equipment weighing at least 25 lbs.
• Must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time.
• Must be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity.