Liability Claims Associate, Fast Track

About the Role

An impactful job requiring no prior experience that offers an opportunity to develop a professional career.

Primary Purpose of the Role

• To analyze reported lower-level general liability claims to determine benefits due.
• To ensure ongoing adjudication of claims within company standards and industry best practices.

Work Location

• Marlton, NJ
• Hybrid Schedule - 2 days in-office

Ideal Candidate Profile

• Enthusiastic
• Thrives in a collaborative team environment
• Shows motivation and drive in their work ethic
• Customer-oriented
• Naturally empathic
• Solution-focused

Key Responsibilities

• Handles lower-level liability and/or physical damage claims under close supervision.
• Supports other claims representatives, examiners, and leads with larger or more complex claims as necessary.
• Processes general liability claims determining compensability and benefits due.
• Monitors reserve accuracy.
• Files necessary documentation with state agency.
• Communicates claim action/processing with claimant, client, and appropriate medical contact.
• Ensures claim files are properly documented and claims coding is correct.
• May process routine payments and prescriptions and status reports for lifetime medical claims and/or defined period medical claims.
• Maintains professional client relationships.

Requirements & Tech Stack

• General office experience or equivalent combination of education and experience.
• Claims industry experience preferred.
• General Liability experience preferred.
• Home state license preferred.

Qualifications

• High school diploma or GED required.
• One (1) year of general office experience or equivalent combination of education and experience required.

Work Environment Requirements

• Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.
• Physical: Computer keyboarding.
• Auditory/Visual: Hearing, vision and talking.

Benefits & Perks

• Career development and promotional growth opportunities.
• Flexible work schedule.
• Ability to work in an agile environment.
• Referral incentive program.
• Diverse and comprehensive benefits package including medical, dental, vision, 401K.
• Additional benefits may include: 401K and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.