Dispatch Coordinator

About the Role

DHL Supply Chain is hiring a Dispatch Coordinator for the 1st shift, Monday-Friday, 5:00 am-2:30 pm. The pay is $21.50 per hour.

Key Responsibilities

• Delegate tasks to forklift operators, shuttle drivers, spotters, and OTR drivers.
• Identify product needs for shipments and oversee product levels at all sub-sites to eliminate shortages.
• Work closely with forklift operators, load planners, production technicians, and tractor-trailer drivers to achieve and maintain high service levels.
• Schedule inbound and outbound freight and trailers to comply with warehouse operations and capacities.
• Meet or exceed all service and efficiency standards for shipping and receiving.
• Ensure accuracy of all shipping and receiving (B.O.L.) documents.
• Handle all customers and customer representatives.
• Gather and maintain all data and records relative to shipping and receiving activities.
• Maintain legible and accurate records and logs as required.
• Assist in training new associates.
• Assist in maintaining facility security.
• Maintain the facility dock door control board to be accurate at all times.
• Conduct operations in a manner that promotes safety and report unsafe conditions that can’t be self-corrected to the warehouse supervisor.
• Maintain a clean, neat, and orderly work area.
• Conduct oneself in a polite and service-oriented manner towards customer representatives and fellow associates.
• Increase productivity by decreasing loading rates, in relation to budgeted allowance, by initiating slides, TS/TSAPS shipments, cross docks, maintaining appropriate product levels, and other efficiency opportunities.
• Increase productivity by altering staffing levels/suggesting cuts to staffing levels based on workload in different work areas to keep operations efficient.
• Ensure loading is on-time per Load Ready Date & Times.
• Track and minimize down-time.
• Issue moves.

Requirements & Tech Stack

• Computer knowledge.
• Knowledge and application of various systems.

Qualifications

• 6 months related experience.
• Dispatching experience.
• High School Diploma or Equivalent.
• 1 year relevant experience, preferred.