Technical Communications Intern

About the Role

Work in the technical communications group supporting the creation of technical documentation for custom railroad maintenance equipment. Tasks include creating operator manuals, maintenance instructions, lockout / tagout manuals, and other technical communication materials.

Key Responsibilities

• Assists in authoring technical content under the direct guidance of another technical writer or engineer.
• Analyze technical specifications and performance data to develop clear and concise documentation.
• Collaborate with engineering to gather information and resolve documentation issues.
• Prepare outlines and illustrations to support technical documents.
• Perform duties and subtasks in area of discipline of low complexity for a project or projects.

Requirements & Tech Stack

• Technical Communication, Engineering, or a related field.
• Achieved junior status or higher.
• Completed the "core" coursework for his/her chosen discipline.
• Willingness to learn established practices and procedures.
• Ability and willingness to learn the necessary tools as required for area of discipline.
• Ability and willingness to learn application and integration design skills.
• This is an intern level position that requires close supervision with little to no independent work.

Preferred Qualifications

• Strong writing and editing skills.
• Strong problem solving, communication, and analysis skills.
• Ability to read and analyze engineering schematics.
• Experience with AutoCAD or other 3D modeling software.
• Experience with DITA or other component content management systems (CCMS).

Working Conditions

• Office deskwork, requiring sitting, walking, using phone & computer.
• May lift up to 30 lbs. occasionally.
• Can tolerate variable and sometimes challenging conditions during visits or inspections of company equipment in a railroad environment.