Co-Op, IT Support Professional Summer 2027

About the Role

Saab, Inc. is seeking a motivated IT Support Co-Op for the Summer 2027 term (May through early August, full-time). This role is ideal for a current student pursuing a degree in Information Technology, Computer Science, or a related field, eager to gain hands-on experience in a professional environment. The Co-Op will support local operations and contribute to enterprise-wide IT initiatives.

Key Responsibilities

• Provide daily technical support for workplace information and communications systems, including Microsoft 365 applications (Teams, Outlook, SharePoint, OneDrive, and Office Suite).
• Assist with installing, configuring, and troubleshooting laptops, desktops, and workstations, including basic network and system issues.
• Help maintain data integrity and file system security, including managing permissions and access in Microsoft 365 under guidance.
• Communicate technical information clearly to both technical and non-technical users.
• Support research and provide recommendations for hardware and software solutions aligned with organizational needs.
• Assist with ongoing IT infrastructure and technology projects as assigned.
• Help deliver basic training and guidance to users on common applications and tools.

Requirements & Tech Stack

• Currently enrolled in an Associate or Bachelor's degree program in Information Technology, Computer Science, or a related field.
• General understanding of Windows-based systems and basic troubleshooting.
• Familiarity with Microsoft 365 applications.
• Strong written and verbal communication skills.
• Basic knowledge of networking fundamentals (TCP/IP, routing, and VPN).
• Strong organizational skills and the ability to manage multiple tasks.
• Commitment to excellent customer service and follow-up.

Qualifications

• Exposure to Active Directory concepts.

Compensation Range: $18.24 - $20.27 per hour

A sign-on bonus is offered to offset housing expenses for Co-Op students residing outside the typical office commuting distance.

Must be a U.S. citizen, Permanent Resident (green card holder), or protected individual.

Candidates will be required to pass a pre-employment drug screen.