IT Help Desk Support Specialist 1
America's CAR-MART, Inc.
Rogers, ARFresher5d agovia LinkedIn
About the Role
America’s CAR-MART, Inc. is seeking an IT Help Desk Support Specialist 1 to join their team. This role offers an opportunity to develop skills while supporting and maintaining critical infrastructure.
Key Responsibilities
With guidance and support, you will:
- Apply knowledge in three or more of the following areas:
- PC setup and troubleshooting
- Networking
- Software deployment
- Security systems (alarms and DVRs)
- Shoretel phone systems
- IP phone technology
- Virtual Machine (VM) environments
- Participate in team projects to improve and enhance systems.
- Ensure compliance with company policies, mission, vision, and ethical standards.
- Complete daily tasks efficiently to meet deadlines.
- Take on additional duties as assigned by your manager.
Qualifications
- Associate’s degree (A.A.) or equivalent from a two-year college or technical school.
- Six months to one year of related experience and/or training.
- Equivalent combinations of education and experience are also welcome.
- Must be self-motivated, able to follow directions, and dependable.
Benefits
- 401(k) Retirement Plan (including employer contributions)
- Stock Purchase Plan
- Health Insurance
- Dental & Vision Insurance
- Life Insurance
- Disability Insurance
- Supplemental Benefits: Critical Illness, Accident, and Hospital Indemnity coverage
- Paid Time Off
- Paid Holidays
- Employee Assistance Program (EAP): Confidential support for personal and professional challenges, including counseling, financial and legal consultations, health advocacy, work-life resources, and wellness programs.