Order to Cash Operations New Associate

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.

About the Role

You will be aligned with our Finance Operations vertical, determining financial outcomes by collecting operational data/reports, conducting analysis, and reconciling transactions. The Order to Cash process encompasses order management, credit management, invoicing, and payment processing, aiming for efficient order handling and timely revenue collection to improve cash flow and customer satisfaction.

Key Responsibilities

• Manage OTC collection/disputes including debt collection, reporting on aged debt, dunning process, and bad debt provisioning.
• Perform Cash Reconciliations and follow up for missing remittances.
• Prepare refund packages with accuracy and supply to clients.
• Record all collections activities in a consistent manner as per client process.
• Deliver process requirements to achieve key performance targets.
• Ensure compliance to internal controls, standards, and regulations.
• Solve routine problems largely through precedent and referral to general guidelines.
• Interact primarily within your own team and with your direct supervisor.
• Receive detailed instructions on all tasks.
• Make decisions that impact your own work and are closely supervised.
• Act as an individual contributor as part of a team with a predetermined, narrow scope of work.

Requirements & Tech Stack

• Order to Cash
• Cash App
• Collection & Dispute
• Billing
• Deduction
• Accounts Receivable (AR)

Qualifications

• BCom/Any Graduation
• Ability to establish strong client relationships.
• Ability to handle disputes.
• Ability to manage multiple stakeholders.
• Ability to perform under pressure.

Note: This role may require working in rotational shifts.