Grocery Associate FT

About the Role

Assists the department manager in reaching sales and profit goals. Replenishes product throughout the store. Increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions. Provides fresh and appealing products, courteous, knowledgeable, and prompt service. Values diversity and supports an inclusive environment.

Key Responsibilities

• Service (70%):
• Creates an environment that enables customers to feel welcome, important, and appreciated.
• Ensures the department is merchandised per plan.
• Delivers daily conditions that meet company expectations for at-shelf product availability, freshness, product rotation, inventory levels, stocking, POG integrity, and shelf price tags/signage.
• Orders products and conditions coolers/freezers.
• Offers customers assistance in finding or suggesting products.
• Leadership (10%):
• Promotes trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job-specific information.
• Adheres to all local, state, and federal laws, and company guidelines.
• Financial (10%):
• Maintains an awareness of inventory/stocking conditions and reports any discrepancies.
• Reviews/inspects products for quality and freshness and takes appropriate action.
• Ensures product is held at the proper temperature per food safety guidelines and retains documentation of temperature logs.
• Compliance/Safety (10%):
• Ensures company standards for safety, proper food handling practices, sanitation, and productivity are maintained.
• Adheres to all regulatory compliance requirements pertaining to food safety, USDA, Country of Origin Labeling (COOL), and Department of Agriculture (DOA).
• Executes all product recalls and withdrawals in a timely manner, ensuring all items are secured and removed from customer access.
• Reinforces safety programs by complying with safety procedures and inspecting/identifying unsafe conditions to report to store management.
• Notifies management of customer or employee accidents.
• Reports all safety risks, issues, and illegal activity.
• Ensures adherence to wage and hour policies and regulations.
• Cultivates a culture of safety within the store.
• Ensures self and all associates are working safely and have received necessary safety training.
• Ensures Hazardous Assessments are posted and that Personal Protective Equipment (PPE) is available and utilized.
• Ensures equipment is in good repair; reports and assists with remediation of safety hazards.

Qualifications

• Must be 16 years of age or older.
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of pre-employment drug testing and background check.
• Strong customer service skills.
• Exceptional interpersonal, motivational, and communication skills.

Requirements & Tech Stack

• Education: High School / GED
• Languages: English (Preferred: Spanish)
• Experience: 0 - 3 years Supervisory Experience
• Equipment:
• Required: Cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment (e.g., racks, carts, pallet jacks, shopping carts).
• Preferred: Baler/compactor, box cutter.
• Personal Protective Equipment (PPE): Goggles, Gloves, Back Brace.

Environmental Factors

• Physical Demands: Regularly required to stand or walk, utilize manual dexterity, talk, see, hear, smell, and perform repetitive movements. Frequently required to reach, carry, push, or lift various loads up to specified weights. Occasionally required to sit, balance, stoop, kneel, crouch, and climb.
• Working Conditions: May be exposed to indoor, outdoor, cold, freezing, heated, and wet/humid conditions.
• Safety Risk Factors: Frequently required to twist, walk on slippery/cluttered surfaces, work with hazardous equipment, and be exposed to sharp objects. Occasionally exposed to loud noise, skin irritants, nuisance dust, fumes, sprays, hazardous cleaning solutions, and other toxins.
• Pulling Requirement: 250 lbs.
• Lifting Requirement: 50 lbs.
• Shift(s): Varied shifts.

Associates under 18 are restricted from operating balers, compactors, using ladders, restricted powered equipment, knives beyond approved safety tools, and other activities restricted by child labor laws. All associates under 18 must comply with minor work hour restrictions and The Winn-Dixie Company's Minor Employment Policy.