Storage Engineer

About the Role

GTN Technical Staffing is seeking a Storage Operations Engineer for a Direct Hire position in Dallas, TX with a Hybrid work arrangement. Relocation is available for qualified non-local candidates.

Key Responsibilities

• Storage Operations & Support
• Support daily operations of enterprise file, block, and object storage platforms.
• Monitor storage availability, performance, capacity, and system health.
• Investigate alerts, resolve support tickets, and escalate complex issues.
• Perform routine storage administration, provisioning, access management, and configuration tasks.
• Assist with firmware/software updates, patching, hardware replacements, and scheduled maintenance.
• Follow established change management procedures and maintain operational documentation.
• Troubleshooting & Performance Monitoring
• Troubleshoot storage connectivity, availability, capacity, and performance issues.
• Review logs, alerts, and performance metrics for problem identification and root-cause analysis.
• Collaborate with compute, Linux, and network teams to resolve storage access and workload performance issues.
• Identify capacity trends, recurring incidents, and opportunities to improve reliability.
• Support researchers and software engineers with storage-related requests.
• Automation & Process Improvement
• Use and maintain scripts to simplify routine administration, monitoring, and reporting.
• Assist with repeatable deployment and maintenance workflows using automation and Infrastructure-as-Code practices.
• Identify opportunities to reduce manual work and improve operational consistency.
• Develop technical skills through collaboration.
• Team & Vendor Collaboration
• Partner with storage engineers, infrastructure teams, researchers, and software engineers.
• Coordinate vendor support cases, collect diagnostic information, and track issues.
• Work with technologies and vendors including Dell, VAST Data, HPE, and Rubrik.
• Document troubleshooting steps, maintenance procedures, and lessons learned.

Requirements & Tech Stack

• Hands-on experience administering or supporting enterprise storage in a production environment.
• Working knowledge of file, block, and object storage concepts.
• Experience with an enterprise storage platform such as Dell Isilon/PowerScale, VAST Data, NetApp, HPE, or a comparable system.
• Familiarity with Linux administration and command-line troubleshooting.
• Understanding of storage provisioning, capacity monitoring, system health, and incident resolution.
• Basic understanding of networking concepts related to storage connectivity.
• Experience using ticketing systems such as JIRA or ServiceNow.
• Strong troubleshooting, communication, and documentation skills.
• Ability to follow operational procedures, manage support priorities, and collaborate across technical teams.

Qualifications

• Bachelor’s degree in a related field or equivalent practical experience.
• Preferred: Exposure to HPC, research computing, clustered filesystems, or scale-out storage.
• Preferred: Familiarity with NFS, SMB, or other storage access protocols.
• Preferred: Basic Python, Bash, or PowerShell scripting experience.
• Preferred: Exposure to infrastructure automation, configuration management, or Infrastructure as Code.
• Preferred: Experience assisting with storage upgrades, migrations, hardware maintenance, or vendor support cases.
• Preferred: Familiarity with backup, recovery, and data protection practices.