Inside Sales Engineer Trainee
Carrier Enterprise
About the Role
Carrier Enterprise (CE), a leading national distributor of residential and light commercial HVAC products, is seeking a dedicated Inside Sales Engineer Trainee. This role is an exciting opportunity for a self-driven individual who will be responsible for working collaboratively with the commercial sales team as a technical advisor and product advocate. The successful candidate will be responsible for configuring, pricing, and quoting technical and financial solutions that position CE as a viable solution for the customer and marketplace. This position is eligible for performance-based bonuses and incentives.
Key Responsibilities
- Respond to new business opportunities based on sales leads from Account or Sales Managers and generate quotes for commercial sales with assigned accounts.
- Assist Account Managers and Sales Managers with new and existing accounts, and introduce new products to Engineers and Mechanical Contractors.
- Complete bids, submittals, and take-offs based on plan reviews and specifications in support of commercial sales.
- Follow up on quotes, bids, and submittals to finalize the sale.
- Engage extensively with customers, manufacturers, and the sales team via phone and email.
- Assist with training for our Commercial dealers as needed.
- Resolve customer issues in alignment with the company’s mission, values, and financial objectives.
- Identify and communicate customer needs and sales opportunities to drive future growth.
- Travel as needed with the Sales Team to support presentations and trade show activities.
Requirements & Tech Stack
- Proficiency in Microsoft Office Applications.
- Ability to read architectural, mechanical, and electrical blueprints.
- Basic understanding of electrical and mechanical control systems.
- Maintain expert-level product knowledge and applications.
- Strong communication, interpersonal, and organizational skills.
- Proficiency with CRM/Database tools.
- Ability to handle multiple tasks in a fast-paced environment.
- Strong problem-solving abilities with the competence to make recommendations.
Qualifications
- Bachelor’s Degree in Engineering/Technical Field or equivalent successful experience in a similar technical role.
- Excellent interpersonal and communication skills.
- 1+ years of commercial HVAC engineering or applications experience, or technical knowledge of HVAC.
- Experience working with contractors is highly desired.