Customer Support, HR Priyanshu

Customer Support Executive

Job Overview

We are seeking enthusiastic and motivated undergraduate freshers for our Customer Support team. The ideal candidate will possess excellent English communication skills, a positive attitude, and a strong willingness to learn. This role involves assisting customers, resolving their queries, and ensuring a satisfactory customer experience.

Key Responsibilities

• Handle customer queries via calls or chat.
• Communicate professionally with customers in English.
• Understand customer concerns and provide appropriate solutions.
• Maintain a polite, positive, and customer-focused attitude.
• Ensure customer satisfaction through effective communication and problem-solving.
• Follow company guidelines and maintain accurate customer records.
• Collaborate with team members to achieve customer service goals.

Requirements & Tech Stack

• Basic computer knowledge and typing skills.

Qualifications

• Undergraduate (pursuing or completed).
• Excellent spoken and written English communication.
• Strong listening and interpersonal skills.
• Good problem-solving abilities.
• Willingness to learn.
• Ability to handle customer queries patiently and professionally.
• Prior experience is not required.