Studio Manager
Where U Elevate®
Dehradun, Uttarakhand, India0–2 yrs45m agovia LinkedIn
About the Role
Seeking a customer-focused and sales-driven Studio Manager to manage the daily operations of a car detailing studio. The role involves customer interaction, converting inquiries to bookings, recommending detailing services, and ensuring smooth studio operations. This is a hands-on role.
Key Responsibilities
- Handle customer inquiries, walk-ins, calls, and service bookings.
- Explain car detailing services, packages, and add-on services to customers.
- Follow up on leads and convert inquiries into confirmed bookings.
- Achieve monthly sales and revenue targets.
- Recommend suitable services and drive upselling and cross-selling.
- Coordinate with detailing technicians to ensure timely service delivery.
- Monitor daily studio operations, appointments, customer feedback, and service quality.
- Maintain customer records, booking details, payments, and daily sales reports.
- Resolve customer concerns professionally and maintain strong customer relationships.
Requirements & Tech Stack
- 6 months to 2 years of relevant work experience in sales, customer handling, or service operations.
- Strong communication, interpersonal, and customer-handling skills.
- Basic sales skills with the ability to follow up on leads and close bookings.
- A target-oriented mindset and willingness to work in a customer-facing role.
- Basic knowledge of MS Excel, Google Sheets, or CRM tools.
Qualifications
- Graduate in any discipline preferred.
- Experience in car detailing, automobile dealerships, automotive service centres, or vehicle care businesses will be an advantage.
Note: This position is specifically for an early-career professional willing to handle customers, drive sales, and manage day-to-day operations at a physical car detailing studio. Not a corporate, banking, aviation, media, or back-office management role.