International Customer Service (Voice process)
Aimlay
Job Title: International Customer Service (Voice Process)
Company: Aimlay
Location: Rohini West, Delhi
Work Mode: Work from Office
Key Responsibilities
- Handle outbound calls to international customers and prospects.
- Understand customer requirements and assess their interest in Aimlay’s services.
- Provide accurate information and maintain customer interaction records.
- Coordinate with the sales and counselling teams for follow-ups and lead allocation.
- Achieve daily calling, customer engagement, and Zoom meeting targets.
Requirements
- Any graduate preferred.
- 6 months–3 years of experience in international customer support, tele-calling, or voice processes.
- Prior international process exposure is mandatory.
- Excellent English communication skills and confidence in handling international calls.
- Strong customer interaction skills and a target-oriented approach.