International Customer Service (Voice process)

Aimlay

Rohini, Delhi, India0–3 yrs1h agovia LinkedIn

Job Title: International Customer Service (Voice Process)

Company: Aimlay

Location: Rohini West, Delhi

Work Mode: Work from Office

Key Responsibilities

  • Handle outbound calls to international customers and prospects.
  • Understand customer requirements and assess their interest in Aimlay’s services.
  • Provide accurate information and maintain customer interaction records.
  • Coordinate with the sales and counselling teams for follow-ups and lead allocation.
  • Achieve daily calling, customer engagement, and Zoom meeting targets.

Requirements

  • Any graduate preferred.
  • 6 months–3 years of experience in international customer support, tele-calling, or voice processes.
  • Prior international process exposure is mandatory.
  • Excellent English communication skills and confidence in handling international calls.
  • Strong customer interaction skills and a target-oriented approach.

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