Forward Deployed Infrastructure Engineer, New Grad
FDE Times
The Role
Palantir builds software for data-driven decisions and operations. This role involves building, operating, and maintaining high-performance, scalable, and reliable services for Palantir platforms, products, and deployments. You will develop software and provide support for critical software systems, working closely with forward-deployed and product teams to design systems and resolve production issues.
Key Responsibilities
- Handle support and operations of Palantir software, including monitoring and alerting, configuration management, and upgrades.
- Deploy new Palantir products at customer deployments and perform migrations to the latest infrastructure types.
- Debug, improve, and optimize Palantir’s services and infrastructure with a focus on long-term reliability and scalability.
- Reduce manual operations and automate workflows, processes, and/or runbooks where possible.
- Provide technical troubleshooting support for production issues, ensuring timely resolution and minimal impact on operations.
- Participate in a support on-call schedule.
- Develop novel solutions in Palantir’s Foundry and Apollo platforms to solve infrastructure challenges.
Requirements & Tech Stack
- Confidence in troubleshooting complex systems issues independently using observability tools and service logs.
- Ability to identify and automate highly manual tasks.
- Comfort with large-scale production systems and technologies such as load balancing, monitoring, distributed systems, or configuration management.
- Proficiency with programming languages such as Java, Python, Bash, JavaScript, Go, or similar languages.
- Ability to work with a high level of autonomy and responsibility in a rapidly changing environment with dynamic objectives.
- Excellent communication and interpersonal skills, with the ability to work effectively in multi-functional teams.
- Strong engineering background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science.
- Strong coder with shown proficiency in programming languages such as Java, Go, Python, JavaScript, or similar languages.
- Active US Security clearance, or eligibility and willingness to obtain a US Security clearance.