Technical Sales and Field Service Engineer

About the Role

Seeking a driven and motivated engineer to join our sales team, focusing on growing business with existing customers and developing new business. This position involves applications engineering, sales support, and field service work. Sales engineers should be comfortable working in a result-driven, fast-paced environment. The position includes extensive formalized training and work under a mentor, developing skills and gaining an understanding of CaptiveAire products, go-to-market strategies, application engineering processes, and business development and sales strategies.

Key Responsibilities

• Provide integrated application engineering and design support for a wide range of ventilation applications, aiming to offer sustainable products and the latest technologies to meet customer needs.
• Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
• Daily tasks include inside sales support, application engineering, and outside sales.
• Responsibilities may include presentations, quotes, submittals, technical product support, job site visits, and hands-on troubleshooting.
• Educate and promote CaptiveAire products to users in your market through conference calls, meetings, presentations, and product demos.
• Research and develop new business opportunities with new and existing users.
• Provide top-notch customer service and go above and beyond to serve the customer.
• Prioritize quick turnaround times.
• Continuously evaluate and improve processes and the customer experience.
• Conduct outside sales meetings and calls to build relationships with existing and new customers.
• Perform application engineering to apply products using sound engineering principles.
• Manage projects for ongoing installations, including schedules and plans, to ensure equipment is on-site when needed and foster customer satisfaction.
• Provide service and technical support for existing equipment.
• Support end users, from assisting contractors with wiring to remote troubleshooting.
• Spend two to three full days per week in the office working on bids, one to two days on job sites, and dedicate another day to territory development (e.g., giving presentations, visiting new customers, expanding contacts).

Requirements & Tech Stack

• 4-year technical degree in a mechanical, electrical, construction, or science-oriented curriculum is preferred.
• Excellent computer, organizational, and communication/presentation skills.
• Problem-solving abilities with a passion for continuous learning.
• Strong desire to interface with the customer.
• Embrace new technologies and possess business savvy.
• Passion for work with an aggressive nature to succeed.
• Willing to travel for various training opportunities.
• Must be a "go getter".
• Salary: $70k-$100k base, negotiable dependent on experience.
• Additional monthly bonus based on productivity and profits.

Qualifications

• 0-5 years of experience.
• Willingness to travel for various training opportunities.