Data Coordinator I

About the Role

Support daily timekeeping activities within the Workforce Management (WFM) system. This role reviews and processes employee timecards, resolves timekeeping discrepancies, maintains leave records, and submits accurate, finalized time data to Payroll. The position supports the timekeeping process, not the calculation or issuance of employee pay, which is handled by Payroll.

Key Responsibilities

• Review and Process Employee Time
• Verify timecard entries.
• Resolve missing or incorrect information.
• Prepare finalized time data for submission to Payroll.
• Maintain Accurate System Records
• Research and complete historical timecard corrections.
• Review base-rate and special-rate entries within WFM.
• Provide Professional Employee Support
• Listen to employee questions and concerns.
• Explain WFM and timekeeping processes clearly.
• Follow through on issues with patience, respect, and confidentiality.
• Answer questions about time entries reflected on paystubs.
• Refer pay-processing questions to Payroll.
• Update Leave and Absence Information
• Maintain leave records.
• Ensure related timekeeping entries are accurate.
• Monitor Reports and Improve Processes
• Run WFM reports.
• Identify recurring issues.
• Help develop practical solutions.
• Support Employees Across Shifts
• Provide scheduled early-morning WFM assistance for third-shift employees.
• Protect Confidential Information
• Handle employee timekeeping and leave records with accuracy, discretion, and confidentiality.

Additional Responsibilities (from initial description)

• Researches, extracts, compiles, and analyzes data.
• Develops periodic reports and processes ad hoc reporting requests.
• Assists in documenting and training related procedures.
• Creates, maintains, and updates databases.
• Researches and resolves issues associated with information in the database.
• Retrieves records or data and distributes information as appropriate.
• Updates and maintains databases, systems applications, or files.
• Performs analysis of a complex nature on information received and researches or resolves issues following prescribed procedures.
• Gathers and summarizes data from various sources in order to complete reports and special projects.
• Maintains database systems, ensuring the integrity of the data within each system and resolves issues relating to database information.
• Assists with documenting and training the processes used in working with various database systems.

Requirements & Tech Stack

• Workforce Management (WFM) system
• Payroll systems (for referrals)

Qualifications

Visa sponsorship is not available, now or in the near future, for this position.