Office Assistant

SSM Health

Waterloo, WI0–12 yrs1h agovia LinkedIn

About the Role

Supports clinic, department, or program in an administrative capacity.

Key Responsibilities

  • Performs duties under supervision and within well-established guidelines.
  • Greets patients or visitors, answers/screens/routes telephone calls, files, distributes mail, and performs other general clerical duties.
  • May provide assistance with programs/software for Providers.
  • May assemble and maintain patient charts.
  • Responsible for making copies, answering phones, making appointments, and maintaining records.
  • May be responsible for maintaining office inventory, including ordering supplies.
  • Ensures that office equipment is in good working order and requests repairs or maintenance as needed.
  • Communicates with patients, families, physicians, and other healthcare team members about patient care according to protocol.
  • Performs other duties as assigned.

Requirements & Tech Stack

  • High School diploma/GED or 10 years of work experience.
  • No experience required.

Physical Requirements

  • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
  • Frequent sitting, standing, walking, reaching, and repetitive foot/leg and hand/arm movements.
  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
  • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
  • Frequent keyboard use/data entry.
  • Occasional bending, stooping, kneeling, squatting, twisting, and gripping.
  • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
  • Rare climbing.

Qualifications

  • High School diploma/GED or 10 years of work experience.
  • No experience required.
  • Required Professional License And/Or Certifications: None.

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