Server

About the Role

A Server is responsible for serving guests in a friendly, timely, and efficient manner to provide an excellent guest experience.

Key Responsibilities

• Serve guests in a friendly, timely, and efficient manner.
• Provide personalized, friendly service to each and every guest.
• Serve alcoholic/non-alcoholic beverages in conjunction with local licensing/liquor regulations.
• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manner.
• Return to each table periodically to ascertain whether additional items are desired.
• Receive payment from guests and follows established procedures for accounting for payments.
• Assist teams when needed, living the “ONE TEAM. ONE VISION.” philosophy.
• Provide innovative ways that align with the mission to be the best, most respected hotel company in America.
• Promote and engage in internal growth programs.
• Continuously exemplify and live by the company culture.
• Meet/exceed company goals and three metrics.
• Complete all required brand specific training.
• Complete all required Vision University training.
• Complete all required health and safety training for all needed licenses or permits.
• Adhere to all Vision Hospitality Group and property specific brand standards.
• Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests.

Requirements & Tech Stack

• Extensive knowledge of menu offerings.
• Able to communicate effectively in writing, verbally, and in person.
• Able to work a flexible schedule, including nights, weekends, and holidays.
• Organized, honest, works well with others, and has an outgoing personality.
• Maintain a clean and attractive work area, uniform, and person.
• Highest degree of integrity and humility, living by the Golden Rule.
• Able to work with people from diverse cultures and backgrounds.
• Values dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service.
• Able to bend, reach, kneel, push, and stretch.
• Able to lift and/or carry up to 30 pounds.
• Can stand/walk on feet for 8 hours.
• Able to work in a restrictive space/environment.
• Must have eyesight enabling vision both near and far.
• Must be comfortable using a step stool or ladder.
• Must be able to use/lift arms for up to 8 hours.
• Must be able to handle heat and stress.
• Have finger dexterity for operating equipment.
• Must speak in a clear, understandable voice, hear at a basic level, and understand English.
• Must be able to write.

Qualifications

• Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, associate issues, etc.
• Must be responsible for safety and security of guests, fellow associates, and hotel assets.
• Have knowledge of fire alarm system and evacuation procedures.
• Have dependable transportation available.