Night Auditor

About the Role

White Lodging is hiring a Night Auditor to join our hotel front desk and accounting team. This is a full-time overnight hotel role for a detail-oriented hospitality professional who thrives in a guest-facing environment and brings the focus and accuracy needed to balance hotel transactions, run nightly audit reports, and deliver exceptional guest service.

Key Responsibilities

• Serve as the primary point of contact for hotel guests during overnight hours — assisting guests efficiently, courteously, and professionally with all front desk functions including check-in, check-out, and special requests.
• Balance all hotel and restaurant transactions at the close of each business day — including credit card reconciliation, cash handling, and change fund management as part of the nightly hotel audit process.
• Consistently follow all hotel credit, cash-handling, and accounting procedures in accordance with White Lodging standards and brand compliance requirements.
• Run nightly audit reports, record all hotel revenues and statistics accurately, and prepare end-of-night financial summaries for hotel management review.
• Read, analyze, interpret, and clearly explain standard hotel reports, guest folios, and emergency procedures — serving as the on-site point of authority during overnight hours.
• Ensure the security and confidentiality of all guest information and hotel data throughout every overnight shift.
• Effectively respond to and resolve guest concerns and complaints with professionalism, empathy, and a genuine commitment to guest satisfaction.
• Perform other duties as assigned.

Requirements & Tech Stack

• Strong communication skills.
• Sharp attention to detail and accuracy.
• An outgoing, positive personality.
• Flexibility and composure to adapt to any guest situation.
• A collaborative mindset.
• Physical ability to stand and move at a fast pace for extended periods.
• Full availability to work overnight shifts, weekends, and holidays.

Qualifications

• Previous hotel front desk, night auditor, or hospitality experience preferred — not required; we will train the right candidate with the right attitude and attention to detail.
• A genuine passion for delivering exceptional guest service during overnight hotel hours.
• A genuine desire to contribute to the hotel front desk team — even when working independently through the night.

What You Can Look Forward To

• Advanced scheduling with easy shift swapping via our app.
• DailyPay.
• Unlimited employee referral bonuses.
• 401(k) with company match.
• Paid time off (PTO) with rollover.
• Complimentary wellness tools.
• Leadership development & tuition reimbursement.
• Discounts on hotel rooms, dining, and travel.
• Growth opportunities across multiple hotel properties in your market.
• Full-time associates also receive: Medical, dental, and vision insurance (starting day 1), Life and disability insurance, Paid parental leave, Employee Assistance Program (EAP).