Administrative Secretary 3692

About the Role

The Administrative Secretary is the first level of a four-level Administrative Support series, responsible for performing entry-level work involving routing support activities.

Key Responsibilities

• Performing simple, routine support activities including:
• Answering phones
• Greeting visitors
• Sorting and distributing mail
• Performing data entry for attendance and mailing lists
• Registering students
• Processing mailings
• Scanning information into computerized systems
• Assisting in scheduling rooms
• Making copies and filing activities
• Keeping the office in a tidy and orderly state
• Position will be responsible for some or all of the listed duties and/or related duties.

Requirements & Tech Stack

• Manual Dexterity: Must be able to key 45 wpm on a routine basis.
• Technology: Experience with using computers and computer systems (including hardware and software) to set up functions, enter data, or process information.
• Customer Service: Experience with performing for people or dealing directly with the public, including serving customers and receiving clients or guests.
• Equipment: Use of a variety of office and school equipment.

Qualifications

• Education: High School Diploma or GED.
• Background Checks: Must be able to pass FBI and State background check.
• Training: Defensive Driver Training Program to be completed by all agency personnel that drive on State business.

Knowledge Of

• English Language: Structure and content of the English language, including meaning and spelling of words, rules of composition, and grammar.
• Customer Service Principles: Principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards, and evaluation of customer satisfaction.
• Administrative/Clerical Procedures: Administrative and clerical procedures and systems such as word processing, managing files and records, transcription, designing forms, and other office procedures and terminology.
• Organizational Policies: Policies, procedures, and programs of the immediate work unit and organization, including federal and state laws.

Demonstrated Skill/Ability To

• Communication: Communicating effectively in writing as appropriate for the needs of the audience.
• Helpfulness: Actively looking for ways to help people.
• Time Management: Managing one's own time and the time of others.
• Scheduling: Scheduling and coordinating meetings and conferences.
• Planning & Prioritization: Plan, coordinate, analyze, and establish priorities.
• Data Management: Records management and accurate data entry.