Discovery Representative, Public Sector Sales
TD SYNNEX North America
About the Role
The Discovery Representative position is a developmental program for ambitious early-career professionals focused on public sector technology sales. This program provides hands-on experience in various business units, sales motions, vendor relationships, and customer engagement strategies.
Key Responsibilities
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Sales & Business Development
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Conduct outbound call campaigns and customer outreach to identify and develop new business opportunities.
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Follow up on marketing-generated leads and customer inquiries via phone and email.
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Support subscription renewal activities and customer engagement.
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Build relationships with customers, channel partners, resellers, vendors, and government agencies.
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Partner with Account Managers to understand sales strategies, customer needs, and solution offerings.
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Schedule meetings and facilitate introductions between technology partners and public sector customers.
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Maintain accurate opportunity and activity records in CRM systems (SMaRT).
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Digital Design Rotation
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Learn DLT's role as the sole-source government aggregator for Autodesk solutions.
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Support government customers by providing quotes and responding to solution inquiries.
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Collaborate with Autodesk representatives, OEMs, VAR partners, and small businesses.
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Assist with renewal activities and marketing lead follow-up.
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Gain exposure to digital design technologies and public sector procurement processes.
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Emerging Team Rotation
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Assist with onboarding new vendors and supporting their integration into DLT's portfolio.
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Learn about government contract vehicles such as GSA, ESI, OMNIA, NASPO, and other procurement programs.
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Support quote creation, order processing, and sales operations activities.
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Track and manage sales opportunities and help maintain forecast accuracy.
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Participate in sales cadence calls and pipeline reviews.
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Build foundational knowledge of vendor management and emerging technology partnerships.
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Velocity Team Rotation
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Support high-volume accounts through collaboration with internal sales teams and partner networks.
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Assist with quote generation, order management, and customer support.
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Learn partner enrollment processes, credit authorizations, and operational workflows.
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Gain exposure to technology vendors, government customers, and procurement scenarios.
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Participate in customer meetings, technology discussions, and RFP-related activities.
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Professional Development
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Shadow Account Managers and sales professionals to learn consultative selling techniques.
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Participate in product, solution, and industry training programs.
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Develop knowledge of public sector technology procurement and partner ecosystems.
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Contribute to team initiatives and special projects.
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Meet and exceed established performance and development goals.
Requirements & Tech Stack
- Bachelor's degree required.
- Strong interest in technology sales, business development, customer engagement, or account management.
- Comfortable making a high volume of outbound calls and building relationships with customers and business partners.
- Excellent verbal and written communication skills.
- Strong organizational skills with exceptional attention to detail.
- Ability to learn quickly and adapt in a fast-paced environment.
- Demonstrated problem-solving, critical-thinking, and decision-making abilities.
- Ability to manage multiple priorities while maintaining accuracy and efficiency.
- Collaborative team player who can work effectively across diverse teams and stakeholders.
- Proficiency with Microsoft Office applications.
- Willingness to learn CRM and sales technologies.
What Makes Someone Successful
- Comfortable spending a significant portion of their day engaging customers and partners through outbound calling, email outreach, and follow-up activities to generate business opportunities.
- Curiosity and a desire to continuously learn.
- Confidence communicating with customers and partners.
- Resilience and persistence when following up on opportunities.
- Strong work ethic and accountability.
- A relationship-first mindset with a passion for helping customers solve problems.
- A competitive drive to achieve goals while contributing to team success.
Compensation
Qualified candidates can expect hourly compensation of $25.50 per hour (Roughly $53,040 annually).
Work Arrangement
This is a hybrid role (3 days per week in-office) with occasional non-standard work hours or overtime as business requires.