Discovery Representative, Public Sector Sales

TD SYNNEX North America

Herndon, VAFresher1h agovia LinkedIn

About the Role

The Discovery Representative position is a developmental program for ambitious early-career professionals focused on public sector technology sales. This program provides hands-on experience in various business units, sales motions, vendor relationships, and customer engagement strategies.

Key Responsibilities

  • Sales & Business Development

  • Conduct outbound call campaigns and customer outreach to identify and develop new business opportunities.

  • Follow up on marketing-generated leads and customer inquiries via phone and email.

  • Support subscription renewal activities and customer engagement.

  • Build relationships with customers, channel partners, resellers, vendors, and government agencies.

  • Partner with Account Managers to understand sales strategies, customer needs, and solution offerings.

  • Schedule meetings and facilitate introductions between technology partners and public sector customers.

  • Maintain accurate opportunity and activity records in CRM systems (SMaRT).

  • Digital Design Rotation

  • Learn DLT's role as the sole-source government aggregator for Autodesk solutions.

  • Support government customers by providing quotes and responding to solution inquiries.

  • Collaborate with Autodesk representatives, OEMs, VAR partners, and small businesses.

  • Assist with renewal activities and marketing lead follow-up.

  • Gain exposure to digital design technologies and public sector procurement processes.

  • Emerging Team Rotation

  • Assist with onboarding new vendors and supporting their integration into DLT's portfolio.

  • Learn about government contract vehicles such as GSA, ESI, OMNIA, NASPO, and other procurement programs.

  • Support quote creation, order processing, and sales operations activities.

  • Track and manage sales opportunities and help maintain forecast accuracy.

  • Participate in sales cadence calls and pipeline reviews.

  • Build foundational knowledge of vendor management and emerging technology partnerships.

  • Velocity Team Rotation

  • Support high-volume accounts through collaboration with internal sales teams and partner networks.

  • Assist with quote generation, order management, and customer support.

  • Learn partner enrollment processes, credit authorizations, and operational workflows.

  • Gain exposure to technology vendors, government customers, and procurement scenarios.

  • Participate in customer meetings, technology discussions, and RFP-related activities.

  • Professional Development

  • Shadow Account Managers and sales professionals to learn consultative selling techniques.

  • Participate in product, solution, and industry training programs.

  • Develop knowledge of public sector technology procurement and partner ecosystems.

  • Contribute to team initiatives and special projects.

  • Meet and exceed established performance and development goals.

Requirements & Tech Stack

  • Bachelor's degree required.
  • Strong interest in technology sales, business development, customer engagement, or account management.
  • Comfortable making a high volume of outbound calls and building relationships with customers and business partners.
  • Excellent verbal and written communication skills.
  • Strong organizational skills with exceptional attention to detail.
  • Ability to learn quickly and adapt in a fast-paced environment.
  • Demonstrated problem-solving, critical-thinking, and decision-making abilities.
  • Ability to manage multiple priorities while maintaining accuracy and efficiency.
  • Collaborative team player who can work effectively across diverse teams and stakeholders.
  • Proficiency with Microsoft Office applications.
  • Willingness to learn CRM and sales technologies.

What Makes Someone Successful

  • Comfortable spending a significant portion of their day engaging customers and partners through outbound calling, email outreach, and follow-up activities to generate business opportunities.
  • Curiosity and a desire to continuously learn.
  • Confidence communicating with customers and partners.
  • Resilience and persistence when following up on opportunities.
  • Strong work ethic and accountability.
  • A relationship-first mindset with a passion for helping customers solve problems.
  • A competitive drive to achieve goals while contributing to team success.

Compensation

Qualified candidates can expect hourly compensation of $25.50 per hour (Roughly $53,040 annually).

Work Arrangement

This is a hybrid role (3 days per week in-office) with occasional non-standard work hours or overtime as business requires.

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