Behavioral Health Associate

About the Role

Mount Carmel Behavioral Health is an 80-bed hospital providing acute inpatient and outpatient care for adult men and women, age 18 and above, experiencing mental or behavioral health challenges. The facility also offers focused care for individuals with co-occurring addiction.

Key Responsibilities

• Provide personal care services to patients under the direction of clinical or nursing leadership.
• Demonstrate a positive, empathetic, and professional attitude towards patients.
• Acknowledge and work to resolve patient complaints when needs are not met.
• Recognize that patient safety is a top priority.
• Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer service.
• Ensure the well-being of patients and provide a positive, supportive, and structured environment.
• Conduct safety checks and ensure supervision at 15-minute intervals, or as per individualized guidelines.
• Document timely, accurate, and appropriate clinical information in patient's medical record.
• Assist in providing a safe, secure, and comfortable environment for patients, significant others, and staff.
• Interact routinely with patients, observe behaviors, and communicate significant observations to nursing staff.
• May oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration, and changing bed linens.
• May obtain patient's vital signs, height, and weight as assigned and document in the patient record.
• Facilitate patient educational-rehabilitative groups covering topics such as social skills, coping skills, anger management, and independent living skills.
• Engage patients in activities and interactions designed to encourage achievement of treatment goals.
• Complete and maintain required documentation.
• Assist with follow-up and paperwork for incidents and events.
• May provide transportation for patients or coordinate transportation.
• Perform other functions and tasks as assigned.

Requirements & Tech Stack

• High school diploma or equivalent.
• CPR certification required.
• De-escalation and restraint certification required.
• First aid may be required based on state or facility requirements.
• Training for required certifications is available upon hire.

Qualifications

• Six months or more experience working with the specific population of the facility is preferred.
• STNA designation receives an additional $1.00 per hour.
• Phlebotomist designation receives an additional $1.00 per hour.