Pharmacy Technician, Full-Time

About the Role

Mercy Springfield is seeking a Full-Time Pharmacy Technician I to join our Pharmacy team. In this role, you'll work alongside pharmacists and healthcare professionals to help ensure patients receive safe, accurate, and timely medication services.

Key Responsibilities

• Entering patient and medication information into EPIC
• Preparing medications for pharmacist review and dispensing
• Retrieving, counting, packaging, and labeling medications accurately
• Assisting with sterile compounding preparation and training as applicable
• Filling medication orders and prescriptions in a timely manner
• Receiving, stocking, and maintaining medication inventory
• Ensuring medication security and proper storage
• Delivering medications to patients and nursing units after pharmacist verification
• Preparing medications for delivery or shipment
• Processing returned medications and credits when appropriate
• Conducting patient follow-up calls as needed
• Following hazardous waste, safety, and quality assurance procedures
• Monitoring assigned areas for outdated medications
• Maintaining pharmacy equipment and cleanliness standards
• Prioritizing tasks based on patient and operational needs
• Participating in department meetings, huddles, and training activities
• Assisting with onboarding and training of new coworkers
• All other duties as assigned

Requirements & Tech Stack

• EPIC
• Automated dispensing cabinets and related software

Qualifications

• High School Diploma or equivalent required
• Active registration, in good standing, with the State Board of Pharmacy as a Pharmacy Technician or willingness to obtain registration by the first day of employment, including submission of fingerprints for the required FBI background check
• Previous pharmacy experience preferred but not required
• Certified Pharmacy Technician (CPhT) certification through the Pharmacy Technician Certification Board (PTCB) required within six months of hire

Skills & Abilities

Successful candidates will demonstrate:

• Strong attention to detail and accuracy
• Excellent customer service and communication skills
• Ability to work efficiently in a fast-paced environment
• Basic knowledge of pharmacy workflow and medication distribution processes
• Ability to learn and operate pharmacy technology systems
• Strong organizational and time-management skills
• Commitment to patient safety and quality care

Professional Development

Team members will:

• Complete hospital-required and department-specific education programs
• Receive EPIC training
• Participate in pharmacy department orientation and training
• Complete required competencies for assigned work areas
• Engage in ongoing learning and development opportunities