Night Auditor, Gray Wolf Inn and Suites

Delaware North

West Yellowstone, MTFresher59m agovia LinkedIn

About the Role

Delaware North Parks and Resorts is searching for a customer-service focused full-time Night Auditor to join our team at Gray Wolf Inn and Suites in West Yellowstone, Montana.

Key Responsibilities

  • Run night audit function
  • Reconcile credit card payments
  • Input sales and manual sales sheets
  • Understand guest folio, explain billing, and make any needed corrections
  • Review pending advance deposits and charges
  • Check guests in and out of the hotel efficiently
  • Quote room rates and room package information
  • Post charges for in-house accounts
  • Complete shift closing
  • Drop cash and check payments
  • Secure the bank at all times and follow proper cash handling policies
  • Cash handling and accountability
  • Maintain accurate paperwork as it relates to front office operations
  • Check and balance the daily figures
  • Post room and tax charges on guest accounts

Requirements & Tech Stack

  • Cash handling experience
  • Customer service experience is beneficial
  • Good communication skills; ability to communicate with guests and team members
  • Basic math skills; ability to accurately handle money and count change

Qualifications

  • No high school diploma or GED required

Shift Details

  • Overnight
  • Weekends
  • Holidays
  • M-F Evenings as needed
  • 8hr shift
  • OT as needed

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