Firearms Sales Associate (Full Time)

About the Role

The Sales Outfitter - Firearms is responsible for counter sales and customer service for Firearms, along with floor and counter sales of other Hunting Merchandise.

Key Responsibilities

• Supports a strong commitment to world-class customer service and ensures a pleasant and productive shopping experience for all customers.
• Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:
• Identifying and evaluating customers’ needs.
• Making product recommendations based on this analysis.
• Promoting programs including, but not limited to, CLUB membership, VOC, and In-Store Pick Up.
• Ensures 4473 Forms are completed thoroughly and accurately.
• Obtains the ability to demonstrate product to customers.
• Organizes and maintains merchandise within the retail store for sales at the Gun Counter.
• Replenishes product on shelves as required per merchandising guidelines.
• Remains product “expert” through ongoing product knowledge training.
• Remains knowledgeable of advertised sales; maintains pricing and signing.
• Assists with Seasonal Floor merchandise moves.
• Keeps work area clean, neat, and well stocked with supplies.
• Follows all company policies and procedures.
• Performs tasks and duties under general supervision, using established procedures and innovation.
• Chooses from limited alternatives to resolve problems.

Requirements & Tech Stack

• High School Diploma or equivalent.
• 0-2 years of experience in Retail.
• Must be 21 years of age or older.

Knowledge, Skills, and Abilities

• Knowledge and experience in product knowledge of Firearms and Ammunition.
• Knowledge in ATF Federal and State Regulations.
• Customer Service and Sales of Firearms and Ammunition.
• GCA.
• Ability to Merchandise and Stock Merchandise.

Physical Requirements

• Constantly stand and/or walk during shift.
• Occasionally ascend or descend ladders, stairs, ramps, etc.
• Constantly communicate with others to exchange information.
• Occasionally repeat motions that may include the wrists, hands and/or fingers.
• Occasionally operate machinery and/or power tools.
• Occasionally operate motor vehicles or heavy equipment.
• Light work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed).
• Occasionally work in tight and confined spaces.
• Occasionally work in noisy environments.