Marketing & Communications Intern

About the Role

The Enterprise Market Research (EMR) Intern Program aims to attract self-motivated individuals interested in Market & Customer Experience Research. Interns will experience challenging work, gain business insights, and network with various leadership and management levels. The summer intern will support the Enterprise Market Research Department serving as a Primary and Secondary researcher, specifically Qualitative and Quantitative Primary research as well as Secondary research. Enterprise Market Research collaborates across Travelers to offer actionable insights for informed business decisions, strategies, and market positioning, enabling profit growth and brand building. This position will report to Managers within Enterprise Market Research and will interact with portfolio and departmental leadership, as well as selected business partners.

Key Responsibilities

• Assist with research execution and summary compilation across a variety of topics.
• Perform independent data analysis skills with objectivity.
• Assemble and/or review Excel and Word data files as well as PowerPoint decks for use in business unit client presentations.
• Perform market, industry, financial, and economic analyses, including competitive intelligence.
• Use data from disparate and sometimes conflicting sources to tell stories that bring insights to life for business partners.
• Support the development and review of surveys and survey programs.
• Support the development and review of online communities and associated activities.
• Perform other duties as assigned.

Requirements & Tech Stack

• Qualitative and Quantitative Primary research experience.
• Secondary research experience.
• Excel
• Word
• PowerPoint
• Experience with SPSS (or similar) - Preferred
• Experience with Qualtrics, or similar online survey platform - Preferred

Qualifications

• Rising seniors currently enrolled in Undergraduate or Graduate program with a focus on marketing, psychology, sociology, business, finance, or comparable discipline, graduate student in survey research or related field.
• Strong verbal and written communication skills.
• Intermediate PowerPoint and Excel skills.
• Detail-oriented and able to manage multiple projects concurrently.
• Learner mindset, curiosity, and ability to think outside the box about the future is a plus.
• Preferred Cumulative GPA of 3.0 or above.
• Must be authorized to work for any employer in the U.S. now and in the future.