Administrative Resident

About the Role

Performs or supports various administrative assignments, including special projects. Rotates through Parkland departments, completes assigned leadership development activities, and contributes to administrative meetings to learn hospital administration through direct experience.

Key Responsibilities

• Performs departmental rotations, per the Administrative Residency itinerary.
• Performs various administrative projects as identified and selected.
• Serves as administrator on call to handle information releases, disaster plans, patient transfers, complaints, etc. to ensure that the hospital has administrative leadership at all times.
• Prepares and presents review materials and participates in rotational debriefing sessions.
• Maintains a positive working relationship with all departments, management, vendors, employees, and other hospitals.
• Plans and coordinates relevant meetings including but not limited to Leadership Forum, Town Halls, Board Meetings, Chief meetings.
• Determines location, prepares and distributes materials, obtains speakers, sets agendas, and ensures proper attendance of necessary personnel.
• Conducts hospital tours to assist administration with special needs.
• Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results.
• Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure.
• Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans.

Requirements & Tech Stack

• Basic computer skills.
• Good verbal and written communication skills.

Qualifications

Education

• Must be selected for residency rotation for graduate credit or have completed Master's degree in Healthcare Administration or Public Health Administration within the last two years.

Experience

• Prefer six months experience in a patient-facing, health care setting.
• Prefer three months experience reviewing and analyzing health data and/or healthcare finance information.
• Prefer experience planning and facilitating meetings.
• Prefer experience giving project-related presentations.

Certification/Registration/Licensure

• None.