Associate Account Executive , Digital Acquisition

About the Role

Digital Acquisition is the first face of AWS, answering inbound customer inquiries via Contact Sales forms and Live Chat. This role is responsible for engaging customers at the peak of their interest and acting as the front door to AWS.

Key Responsibilities

• Respond to inbound customer inquiries via Contact Us forms and Live Chat with speed and precision, converting customer intent into qualified opportunities.
• Lead discovery conversations to uncover technical requirements, business challenges, and buying signals.
• Hold credible conversations with customers across all levels on topics including cloud architecture, workload migration, AI/ML, and cloud economics.
• Qualify opportunities by assessing customer fit, timeline, budget, and decision process.
• Partner closely with Solutions Architects, Cloud Sales Reps, and Field Sales teams across US and Canadian territories.
• Maintain accurate and detailed pipeline activity, tracking performance and identifying conversion trends.
• Continuously deepen AWS product knowledge and technical acumen.
• Engage customers with a bias for action and creative thinking to accelerate opportunities.

Requirements & Tech Stack

• Experience in IT sales.
• Experience navigating prospective accounts from and into a senior executive level to identify new customer opportunities.
• Experience using Salesforce.
• Experience with Microsoft Office products and applications.
• Bachelor's degree.

Qualifications

• Technically sharp sales professionals with proven experience.
• Ability to operate with speed, technical credibility, and commercial instinct.
• Ability to hold credible conversations about architecture, workload sizing, cloud economics, and competitive positioning.
• Ability to think fast, qualify quickly, and know when to bring in the right technical and account resources.