Medical Assistant, Sleep Clinic

Job Title: Medical Assistant - Sleep Clinic

Company: Vanderbilt University Medical Center

About the Role

Supports the licensed healthcare team in performing office examinations and procedures by organizing and managing clinic patient flow, gathering and documenting patient screening data, assisting with patient and family education, and communication with the patient's healthcare team.

Key Responsibilities

• Directs and supports patient flow and unit operations by maintaining supplies, equipment, and unit environmental standards.
• Facilitates identification of resources to meet patient healthcare needs.
• Performs/assists with procedures according to organizational/departmental standards.
• Collects and documents patient screening data for the healthcare team.
• Assists with patient and family education.
• Additional duties may be assigned.

Technical Capabilities

• Planning & Organizing: Demonstrates ability to anticipate basic resource needs, identify discrete tasks, set priorities, define dependencies, schedule activities, meet deadlines, and organize work for own assignments and responsibilities. Appropriately matches equipment and capital resources to task demands. Prepares and presents clear and accurate status reports on projects and assignments.
• Clinical Competencies: Demonstrates sufficient fundamental proficiency to assist and perform clinical care including, but not limited to, vital signs, phlebotomy, specimen collection, medication administration, and point-of-care testing as directed by unit standards.
• Environment of Care: Demonstrates sufficient fundamental proficiency with setup and maintenance of patient exam rooms, supplies, and equipment.
• Clinical Patient Documentation: Has limited experience or training working with clinical applications for patient documentation.

Requirements & Tech Stack

• MA Certification:
• AMT (American Medical Technologists)
• AAMA (American Association of Medical Assistants)
• NCCT (National Center for Competency Testing)
• NHA (National Health Career Association)
• NAHP (National Association for Health Professionals)
• Candidates who can obtain certification within 120 days may be considered.
• MA certification requires 12 months of patient care experience to sit for the exam.

Qualifications

• Education: Graduate of an approved discipline-specific program.
• Experience: Less than 1 year of relevant work experience.
• Core Accountabilities:
• Performs tasks that are typically routine and may impact team performance with occasional guidance.
• Utilizes some discretion and research to solve routine problems.
• Applies knowledge of standards, established processes, and procedures that apply to your own job.
• Provides guidance to entry-level co-workers.
• Core Capabilities:
• Supporting Colleagues: Continuously improves own skills by identifying development opportunities. Builds and maintains relationships by seeking to understand colleagues' priorities and working styles. Communicates effectively by openly sharing information and communicating in a clear and courteous manner.
• Delivering Excellent Services: Invests time to understand the problems and needs of others and how to provide excellent service. Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. Listens carefully to understand issues and provides accurate information and support.
• Ensuring High Quality: Checks work quality before delivery and asks relevant questions to meet quality standards. Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions.
• Managing Resources Effectively: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. Displays understanding of how personal actions will impact departmental resources. Uses accurate information and good decision-making to consistently achieve results on time and without error.
• Fostering Innovation: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. Absorbs new technology quickly and understands when to utilize the appropriate tools and procedures. Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.