Part Time Brand Ambassador

About the Role

The Part-Time Brand Ambassador role in a Lucid Studio is focused on creating exceptional first impressions and delivering a welcoming, elevated experience for every guest. As a primary point of contact, you will spark curiosity, build connections, and introduce guests to the future of electric mobility. This is a part-time role requiring flexibility, with expected hours between 20-25 per week, including evenings and weekends.

Key Responsibilities

• Welcome guests, answer general inquiries, and schedule test drives
• Capture high-quality customer leads and interactions in CRM (Salesforce)
• Conduct customer needs assessments (budget, preferences, timing)
• Recommend suitable vehicles based on customer needs
• Refer high-potential leads to Sales Specialists
• Ensure guests are directed to the appropriate next step
• Build deep knowledge of the Lucid brand, vehicles, and services
• Explain vehicle features, specifications, and pricing
• Provide backend operational support (order paperwork, order/vehicle status clarity)
• Support studio operations, including opening/closing checklists
• Ensure test drive and showcase vehicles are clean, charged, and ready
• Assist with facility needs (refreshments, maintenance requests)
• Support day-to-day studio operations as needed

Requirements & Tech Stack

• Exceptional interpersonal and communication skills
• A passion for delivering outstanding customer experiences
• Experience in a customer-facing environment (retail, hospitality, food service, etc.)
• Patience, professionalism, and adaptability in a dynamic retail setting
• Interest in electric vehicles and enthusiasm for building the Lucid brand
• Prior experience with CRM tools such as Salesforce is highly preferred

Qualifications

• Flexible availability including extended holiday mall hours, holidays, and weekends
• 18 years old minimum
• High School diploma/GED required
• Authorized to work in the USA (visa sponsorship not available)
• Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods
• Valid driver’s license with no suspensions within the past year
• Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire
• Ability to obtain appropriate state DMV licensing, where applicable