Retail Cashier & Sales Floor Support, Shoes
Nordstrom
About the Role
The ideal Store Support employee has a passion for fashion, is positive, energetic and enjoys providing excellent customer service while working at the point of sale.
A Day in the Life
- Assist customers over the phone and at checkout with sales, returns and other transactions while delivering amazing customer service.
- Keep the service quick, easy and fun by listening to customer needs and sharing your love for fashion.
- Be a great team player by doing your part to keep the department “runway ready,” including straightening up, lightly cleaning and restocking the cash wrap area and sales floor.
- Stay up on key fashion trends and products so you can help customers with purchase decisions as necessary.
- Build relationships with customers by telling them about upcoming events, Nordstrom gift cards and Nordstrom Rewards program.
- Flexible to support other areas of the store including order fulfillment and order pick-up.
You Own This If You Have
- The ability to prioritize multiple tasks and requests from customers in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Strong organization and follow-through.
- A knack for problem solving.
- Proficiency with computers and an interest in learning new computer applications.
- The ability to work a flexible schedule based on business needs.
Physical Requirements
- Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
- Frequent use of hands for grasping, fine manipulation, pushing and pulling.
- Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
- Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
Pay Range
$20.15 - $20.95 Hourly
Benefits
- Medical/Vision, Dental, Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount and EAP Resources
- This position may be eligible for performance-based incentives/bonuses.
- Eligibility requirements may apply based on location, job level, classification, and length of employment.