Inside Sales Specialist, Events
CottonCandyWala
About the Role
CottonCandyWala is a Bangalore-based food experiences startup seeking an Inside Sales Specialist – Events. This is a full-time, on-site role based in HSR Bengaluru, requiring 5 days a week in the office. The position focuses on handling inbound and outbound inquiries for social and corporate events, qualifying leads, and converting them into confirmed bookings.
Key Responsibilities
- Engage prospects via phone, email, and messaging platforms.
- Understand client event needs.
- Prepare proposals and quotations.
- Follow up to close deals.
- Maintain accurate records in the sales CRM.
- Coordinate with operations to ensure smooth event execution.
- Provide post-event follow-up to support repeat business and referrals.
- Nurture long-term relationships with clients.
- Gather feedback to improve services.
- Support sales campaigns and promotional activities.
Requirements & Tech Stack
- Strong Inside Sales and Lead Generation skills.
- Experience converting inquiries into confirmed business.
- Excellent Customer Service and Customer Satisfaction skills.
- Focus on building long-term client relationships.
- Clear and confident Communication skills.
- Professional phone and email etiquette.
- Basic proficiency in using CRM or sales tracking tools.
- Basic proficiency in using Microsoft Office or Google Workspace.
- Ability to work on-site in Bengaluru.
- Ability to manage multiple leads simultaneously.
- Ability to meet sales targets.
- Strong organizational skills.
- Attention to detail.
- Proactive and collaborative approach to work.
Qualifications
- Previous experience in events, hospitality, or F&B sales is beneficial.
- Relevant diploma or bachelor’s degree in business, marketing, hospitality, or a related field is preferred.