Telecaller, Real Estate

About the Role

• This is a full-time, work-from-home Telecaller role in the real estate domain.

Key Responsibilities

• Connect with prospective buyers, investors, and corporate clients via phone.
• Explain property offerings.
• Capture client requirements.
• Schedule appointments or virtual meetings with the sales team.
• Maintain call logs and lead records.
• Follow up on inquiries.
• Share basic project and pricing information.
• Support deal closure by coordinating with internal stakeholders.
• Update CRM or tracking tools.
• Provide feedback on lead quality.
• Ensure a professional, courteous experience in every interaction.
• Collaborate with sales and advisory teams to achieve lead conversion and revenue targets.

Requirements & Tech Stack

• Strong communication and interpersonal skills, including clear spoken English and local language proficiency.
• Ability to build rapport over phone calls.
• Customer service and client handling abilities, including patience, active listening, and a solutions-oriented approach.
• Basic sales and telecalling skills, such as lead qualification, persuasive pitching, objection handling, and confident follow-up practices.
• Organizational and documentation skills, including accurate call logging, lead tracking, and timely updates in spreadsheets or CRM tools.
• Comfort with remote work tools and technology, including phone-based calling systems, messaging apps, email, and video meeting platforms.
• Ability to work independently, manage time effectively, and meet daily and weekly call and conversion targets.
• Prior experience in telecalling, inside sales, or customer support (real estate or related sectors preferred but not mandatory).

Qualifications

• Minimum educational qualification: high school diploma.
• A graduate degree in any discipline is an advantage.