Associate Dentist, Clinical)

About the Role

A non-clinical career opportunity for BDS graduates combining Clinical Knowledge, Healthcare Management, Customer Success, Relationship Management, Business Operations, and CRM & Marketing Support. This role is based at the Corporate Office and does not involve independent patient consultations or routine dental practice.

Employment Details

• Post / Designation: Associate Clinical Relations & Management
• Role: Clinical Relations and Business Coordination
• Work Location: Yelahanka, Attur Layout, Bengaluru
• Working Days & Timings: Monday to Saturday, 10:00 AM to 7:00 PM; Sunday weekly off
• Field / Travel: Medical camps, professional events, and branch/field visits, as required
• Annual CTC: 2,40,000 to 4,30,000 annual, based on experience and suitability, plus applicable performance-linked incentives / bonus.
• Joining: Immediate / early joiners preferred

Key Responsibilities

• Manage patient recalls and follow-ups, provide necessary coordination and support, and help ensure a smooth and positive patient experience.
• Follow up and coordinate with the clinical team to encourage continuation of pending treatments and improve treatment acceptance.
• Build and maintain professional relationships with dentists and support their ongoing engagement with the Supplies division.
• Coordinate product enquiries, quotations, follow-ups, and product demonstrations, while supporting new dentist customers during their initial engagement with the Supplies Division.
• Support dentist customers with product-related queries and follow-ups, helping ensure a smooth service experience and continued engagement with Metier Dental Supplies.
• Maintain accurate CRM records of patients and dentist customers, including interactions and follow-ups.
• Use clinical knowledge to support accurate and relevant healthcare content for digital marketing activities.
• Participate in and support the coordination of medical camps, health awareness programmes, and other physical outreach activities.
• Support and participate in webinars, clinical education programmes, dentist interaction sessions, workshops, and professional healthcare events.

Requirements & Tech Stack

• BDS - Mandatory
• Clear communication and interpersonal skills
• Good relationship-building and customer-handling ability
• Good coordination, organization, and follow-up skills
• Comfortable with presentations and professional interactions
• Working knowledge of MS Office; familiarity with Google Workspace / CRM is an advantage
• Proactive, responsible, detail-oriented and willing to learn

Qualifications

• BDS Graduates
• Fresher to 3 years with Valid DCI Registration - Preferred
• Clinical / Healthcare Exposure - Preferred, not mandatory
• MBA / PGDM - Advantage
• Patient / Customer Interaction - Preferred
• Relevant Certificate Course - Added Advantage
• CRM / Relationship Management Exposure - Added advantage