Sales Associate

About the Role

munafa360 is a growing organization focused on delivering value-driven solutions and services to its clients. munafa360 promotes a collaborative and inclusive work culture where individuals are encouraged to take initiative and develop their skills. Team members benefit from working in a dynamic environment that supports professional development and remote collaboration.

The Sales Associate role at munafa360 is a full-time remote position responsible for driving customer acquisition and supporting revenue growth.

Key Responsibilities

• Identifying and qualifying leads
• Conducting online meetings or calls with prospective clients
• Presenting product or service offerings in a clear and compelling manner
• Following up on inquiries
• Managing a sales pipeline using CRM tools
• Supporting the preparation of proposals and quotes
• Collaborating with internal teams to address customer needs
• Maintaining accurate records of interactions
• Meeting defined sales targets and performance metrics
• Consistent communication with clients and colleagues via digital channels
• Adherence to company sales processes and standards

Requirements & Tech Stack

• CRM systems
• Video conferencing platforms
• Basic office productivity software

Qualifications

• Strong sales, negotiation, and persuasion abilities, with a focus on building long-term customer relationships
• Excellent communication skills, including clear spoken and written English, active listening, and professional presentation abilities
• Comfort with remote work tools and technologies
• Solid organizational and time-management skills, with the ability to prioritize tasks and manage a structured sales pipeline
• Customer-focused mindset, problem-solving skills, and the ability to understand and explain product or service value propositions
• Ability to work independently, meet targets, and collaborate effectively with cross-functional teams in a remote setting
• Prior experience in sales, business development, or customer-facing roles is preferred; experience in digital or technology-driven services is a plus.
• Relevant education in business, marketing, communications, or a related field is beneficial, though equivalent experience is also valued.