Digital Operations Associate Tester

About the Role

Join our Digital Operations group as a Digital Operations Associate Tester and help us deliver reliable, high-quality digital solutions that support our operations. This role focuses on a variety of testing methodologies and performing testing efforts for decentralized platforms and applications. This is an opportunity to build your technical expertise in a collaborative environment where continuous learning, innovation, and quality are valued.

Key Responsibilities

• Reviews technical requirements and provides analysis on testing approach and content being deployed in the project.
• Attend design meetings to understand technology requirements to prepare for testing solutions.
• Leads test planning, documentation, test execution, error reporting, analysis, and error verification.
• Works collaboratively among Digital and business test groups to support quality and acceptance testing.
• Conducts regression testing as needed per control guidelines.
• Support existing business applications and end user training and documentation.
• Adheres to established software development life cycle methodology and internal controls governing Change Management.

Requirements & Tech Stack

• Working knowledge of JIRA, SDLC, and AI platforms (e.g., ChatGPT).
• System testing experience with digital technology including eCOA (preferred).
• Experience with system testing and writing test documentation (including script writing).
• Experience working with IT Developers in system enhancements and new functionalities.

Qualifications

• Advanced Degree with no prior experience, or Bachelor's Degree plus 2 years of software experience with demonstrated success delivering complex solutions.
• Clinical Trial experience (highly preferred).
• In some cases, an equivalency consisting of a combination of appropriate education, training, and/or directly related experience will be considered sufficient.
• Confident initiative-taker.
• Organized and Detail Oriented.
• Excellent critical thinking skills.
• Ability to quickly learn new concepts and software is necessary.
• Strong written and oral communication skills.
• Ability to work independently as well as with a team to meet hard deadlines.
• Ability to organize and present information in clear and concise formats.
• Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
• Able to work upright and stationary for typical working hours.
• Ability to use and learn standard office equipment and technology with proficiency.
• Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.
• May require as-needed travel (0-20%).
• Must be legally authorized to work in the United States without sponsorship.
• Must be able to pass a comprehensive background check, which includes a drug screening.

Location: Remote US