Account Executive

COLD AND DRY LOGISTICS SOLUTIONS PVT LTD

About the Role

Full-time, on-site role based in Bengaluru.

Key Responsibilities

• Manage client accounts and maintain strong relationships.
• Serve as the primary point of contact for day-to-day inquiries.
• Prepare and present quotations.
• Follow up on leads.
• Coordinate with operations and dispatch teams.
• Ensure service commitments are met.
• Track shipments.
• Resolve issues.
• Communicate status updates clearly and promptly.
• Maintain accurate records.
• Update CRM or tracking tools.
• Support revenue growth through upselling and cross-selling relevant logistics services.

Requirements & Tech Stack

• Proficiency in basic office software (e.g., spreadsheets, presentations, email tools).
• Comfort using CRM or logistics management systems.

Qualifications

• Ability to manage client relationships, understand customer requirements, and provide appropriate solutions in a logistics or supply chain environment.
• Strong communication and negotiation skills.
• Ability to present information clearly and handle client queries professionally.
• Attention to detail.
• Strong organizational skills.
• Ability to prioritize multiple accounts and tasks effectively.
• Demonstrated problem-solving skills.
• Proactive approach to resolving service issues.
• Willingness to collaborate with cross-functional teams in operations, finance, and customer support.
• Bachelor’s degree in Business, Commerce, Logistics, or a related field is preferred.
• Relevant experience in logistics, transportation, or supply chain sales is an advantage.