Assistant Property Readiness Coordinator
Real Property Management Miami Metro
About the Role
Real Property Management Miami Metro is seeking an Assistant Property Readiness Coordinator to ensure smooth resident move-ins, efficient move-outs, and exceptional customer service in single-family property management.
Key Responsibilities
- Oversee Move-Ins & Move-Outs:
- Schedule and conduct property evaluations.
- Document property conditions at move-in and move-out.
- Address resident questions and coordinate follow-up.
- Coordinate Make-Ready Projects:
- Organize repairs, cleanings, and other services between resident turnovers.
- Communicate with vendors, contractors, and internal teams.
- Champion Resident Satisfaction:
- Serve as a primary point of contact for residents during transition periods.
- Answer questions and resolve concerns.
- Encourage residents to provide feedback and positive reviews.
- Collaborate with the Leasing Team:
- Share updates on property conditions and track progress.
- Keep Landlord/Investor clients informed.
- Educate investors on property statuses and potential upgrades.
- Maintain Detailed Records:
- Accurately document all interactions and property details in software systems.
- Keep digital and physical records updated.
Requirements & Tech Stack
- Customer-Focused
- Detail-Oriented
- Organized & Flexible
- Clear Communicator (verbal and written)
- Tech-Savvy (comfortable with software tools, apps, and online platforms)
- Locally Based: Reside in Northern Virginia.
- Interest in Real Estate and single-family property management.
Qualifications
- High school diploma or equivalent required; college degree preferred.
- Experience in a customer-facing or project coordination role is a plus.
- Valid driver's license and reliable transportation for on-site visits.
- Ability to pass background checks.
Compensation & Benefits
- Hourly Rate: $18–$25/hr
- Performance Bonuses (based on team and NPS performance)
- Full-Time: 40 hours/week + occasional overtime (paid at 1.5x)
- Hybrid approach: field work, remote tasks, and office collaboration.
- Paid Holidays & PTO
- Mileage Reimbursement
- Professional Growth opportunities in single-family property management.