Women's Services Case Manager

About the Role

Family Health Centers of San Diego (FHCSD) is seeking a Women's Services Case Manager to provide breast and gynecological support services to patients.

Key Responsibilities

• Provide breast and gynecological support services.
• Process referrals on a first-in first-out basis.
• Schedule patient appointments.
• Obtain patient reports.
• Provide support services as needed.
• Completes all required documentation accurately, in a timely manner, and thoroughly in accordance with department standards.
• Assists in preparing reports as required.
• Follow-up on 100% of all positive results for cancer within 72 hours and DETEC cases within two months.
• Provides supportive services such as eligibility determination, enrollment assistance, and patient education.
• Reports data to supervisor daily and meets minimum productivity standard.
• Tracks and manages patients to ensure timely care needs are completed and follow-up care is received as indicated and documented.
• Performs other duties as assigned.
• Ability and means to travel as needed in a timely manner within San Diego County.

Requirements & Tech Stack

• Basic computer literacy (e.g., electronic medical record documentation, obtaining background information and reports on patients, following up on appointments).
• Basic organizational skills.
• Attention to detail.
• Time-management skills.
• Motivation to meet deadlines and achieve goals.
• Excellent interpersonal and customer service skills.
• Excellent written and verbal communication skills.
• Knowledge of community resources, health and social service systems in San Diego County.
• Skill in establishing working relationships with community partners.
• Traveling between sites and other locations is required as an essential function of the job.
• Must have a car, a valid California driver’s license, and proof of minimum levels of car insurance as required under California law.
• An acceptable driving record is also required.

Qualifications

• Bachelor's degree in a health-related field OR 4 years of experience in healthcare.
• Bilingual in English/Spanish Preferred.
• Demonstrated commitment to community medicine and providing culturally competent care to the medically underserved.

Rewards

• Job type: Regular Full Time.
• Hours: 8am-5pm.
• Location: 338 W. Lexington Avenue El Cajon, CA 92020.
• Competitive Salary with Excellent Benefits.
• Retirement Plan with Employer Match.
• Paid Time Off, Extended Sick Leave, and Paid Holidays.
• Medical/Dental/Vision/FSA/Life Insurance.
• Employee Discounts and Wellness Programs.
• Salary Range: $26.50 - $30.57