Housekeeping Runner

Westgate Resorts

River Ranch, FLFresher1h agovia LinkedIn

About the Role

The Housekeeping Runner at Westgate River Ranch Resort & Rodeo will ensure guests have a comfortable and enjoyable stay by delivering requested items, transporting linens, and responding to guest needs. This role supports daily Housekeeping operations by maintaining organization and providing friendly service.

Key Responsibilities

  • Deliver requested items, supplies, and amenities to guest rooms and staff areas promptly.
  • Transport clean linens to designated buildings and collect soiled linens for laundry.
  • Respond to guest requests for additional services or room supplies.
  • Greet guests warmly and provide friendly, professional service.
  • Respond to guest and owner requests or concerns promptly and professionally.
  • Maintain clean, organized storage closets, carts, and equipment.
  • Transport trash and linens to appropriate collection and disposal areas.
  • Inspect items and equipment for damage and report concerns to supervision.
  • Navigate the resort to provide timely service across assigned areas.
  • Perform other duties as assigned to support Housekeeping operations and guest satisfaction.

Requirements & Tech Stack

  • Must be at least 18 years old.
  • Must have a valid Florida driver's license to operate company golf carts.
  • Ability to stand for approximately 90% to 100% of the shift.
  • Ability to lift and move up to 50 pounds.
  • Ability to work outdoors in varying weather conditions.
  • Available to work weekends and holidays as needed.
  • Must comply with Westgate Resorts policies and procedures and maintain professional appearance, dress, and behavior.
  • Must pass a background check, drug test, and provide proof of eligibility to work in the United States.
  • Must demonstrate professionalism, safety awareness, integrity, and a commitment to excellent guest service.

Qualifications

  • Strong written and verbal communication skills.
  • A friendly, service-oriented attitude and the ability to interact professionally with guests and coworkers.
  • The ability to work independently, follow instructions, and manage assigned tasks efficiently.
  • Strong organizational skills and attention to detail.
  • A commitment to cleanliness, teamwork, and providing excellent guest service.

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