Retail Sales Associate

About the Role

Da Milano Italia is a luxury leather accessories brand seeking a full-time, on-site Retail Sales Associate in Patna.

Key Responsibilities

• Welcome customers and understand their needs.
• Provide personalized assistance in selecting products.
• Showcase product features and maintain strong product knowledge.
• Ensure the store is well-presented, organized, and adequately stocked.
• Handle billing and payment processes.
• Manage exchanges and returns in line with company policies.
• Support visual merchandising standards.
• Contribute to achieving sales targets.
• Build repeat customer relationships.
• Deliver a premium in-store experience aligned with the brand’s luxury positioning.

Requirements & Tech Stack

• Strong Retail Sales and Sales skills, with the ability to meet targets.
• Solid Customer Service and Communication skills.
• Thorough Product Knowledge skills for luxury leather accessories.
• Ability to work flexible shifts, including weekends and holidays.
• Ability to stand for extended periods on the sales floor.
• Proficiency in basic POS/billing systems and cash handling.

Qualifications

• Previous experience in retail, fashion, or luxury goods is beneficial, especially in a high-footfall store environment.
• Familiarity with inventory procedures is an advantage.
• Minimum high school diploma or equivalent.
• Additional training in retail or customer relations is a plus.