International Voice Process-Uppal
Sutherland
HyderabadFresher59m agovia Naukri
Walk-in drive · Sat 24 Oct · 11.00 AM - 3.00 PM
Sutherland-9th Floor, NSL-2, NSL Arena, Uppal Map
About the Role
Hiring Customer Support Executives for an International Voice Process.
Key Responsibilities
- Handle inbound and outbound calls from international customers.
- Understand customer queries and provide appropriate resolutions.
- Communicate professionally and confidently in English.
- Provide accurate information while following process guidelines.
- Handle customer concerns with patience and a positive attitude.
- Maintain quality and productivity standards.
- Follow company policies and process requirements.
- Accurately document customer interactions and maintain records.
- Work effectively as part of a customer service team.
Requirements & Tech Stack
- Good spoken English and communication skills.
- Good listening and comprehension abilities.
- Strong customer-service and interpersonal skills.
- Ability to handle customer queries professionally.
- Good problem-solving and decision-making skills.
- Comfortable working in rotational/night shifts.
- Willingness to work from the office.
Qualifications
- Candidates with freshers to 1 year of experience can apply.
- Candidates from BPO, Customer Service, and International Voice processes are welcome.
Interview Details
Walk-In: October 24-26 (Saturday)
Interview Location: Sutherland-9th Floor, NSL-2, NSL Arena, Uppal
Work Location: Uppal
Contact for Queries:
Email: [email protected]
Phone: 8297092989 (WhatsApp)
Note: Mention HR Nikhil on resume.