Data Management Associate

About the Role

• Mode of work: Remote

Key Responsibilities

• Preparing and sorting data for entry using tools like Google Sheets, MS Excel, and other internal portals.
• Entering data into a company portal/tool and verifying its accuracy.
• Troubleshooting process issues using provided trainer documents.
• Distributing incoming work requests among associates.
• Resolving information discrepancies by following a Standard Operating Procedure (SOP).
• Performing quality control on submitted work.
• Liaising with the internal team and providing regular updates.
• Responding to information requests from authorized members.
• Creating data backups as part of a contingency plan.
• Tracking key metrics for individual and team performance.
• Providing backup and support for data entry tasks as needed.

Requirements & Tech Stack

• Excel (medium level skills)
• Google Sheets (medium level skills)
• MS Excel workbooks
• Google Sheets
• Other internal company portals and tools

Qualifications

• Effective written and spoken communication in English.
• Good verbal articulation and email writing skills.
• Ability to operate and problem-solve independently with limited support.
• Computer literacy.
• Accuracy & Attention to detail.
• Ability to work under time constraints.