Sales Development Representative

About the Role

The Sales Development Representative will be a key contributor to the enterprise-wide sales initiative, driving sustainable financial growth through boosting sales and forging lasting relationships with customers.

Key Responsibilities

• Nurture and cultivate relationships with prospects throughout their entire journey, from initial contact to post-sale support.
• Create a well-structured sales funnel through proactive prospecting, ensuring a steady flow of activity and opportunities for the sales team.
• Employ various strategies to generate appointments and drive traffic by meeting departmental activity targets utilizing outbound calls, online inquiries, and other lead-generation techniques.
• Effectively communicate with prospective customers to understand their needs, answer inquiries, and provide information about RV products and services.
• Utilize provided scripts and talking points for initiating and receiving phone calls.
• Proactively make 8-10 outbound calls per hour with the primary objective of scheduling sales appointments.
• Utilize the CRM system to record and manage customer information, appointments, calls, and sales interactions, ensuring accurate and up-to-date data.
• Stay up-to-date with all ongoing marketing campaigns and promotions, aligning efforts with marketing initiatives for lead generation and sales conversion.
• Regularly track and analyze personal performance metrics, including appointments scheduled, calls made, sales achieved, and customer engagements.
• Be receptive to coaching and work closely with the Sales Development Manager to improve departmental success.
• Ensure complete customer satisfaction by proactively managing online reputation through review sites and social media outlets.
• Collaborate with the sales team to ensure total department symbiosis and a seamless journey from initial contact to sale.
• VinSolutions experience is a huge plus.

Requirements & Tech Stack

• Clear and concise written and verbal communication
• Results driven and motivated for sales
• Excellent customer service
• Effectively manages responsibilities with time management to reach goals
• Ability to multi-task while demonstrating strong organizational skills
• Prior CRM experience
• Computer savvy
• Previous sales experience (a plus)
• May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices.

Compensation

• Variable pay role with uncapped variable pay.
• A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $35,000 - $55,000 or more.

Benefits

• Paid Time Off
• 401(k)
• Employee Assistance Program
• Good Sam Roadside Assistance
• Discounts
• Paid parental leave (if eligibility is met)
• Tuition Reimbursement (if eligibility is met)
• On-the-job training opportunities
• Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more.
• Part-time associates are offered access to dental & vision coverage.