Process Analyst

Quest Global

Bengaluru, Karnataka, India1h agovia LinkedIn

About the Role

Quest Global is seeking a Process Analyst.

Key Responsibilities

  • First point of contact for Quality and Information Security activities within projects.
  • Ensure adherence to the Quality Management System & customer-specific processes in projects.
  • Define the right processes for the project based on the nature of development – Waterfall, Iterative, Bug fix, Agile Scrum, etc.
  • Preparing quality metrics for internal management and customers.
  • Perform Quality and Information Security Audits and publish the audit reports.
  • Ensure release readiness (process verification) during external release.
  • Support Project Team during external Certification and Customer audits.
  • Perform Root Cause Analysis for issues and escalations.
  • Conduct process trainings.

Requirements & Tech Stack

  • Engineering Degree
  • Knowledge in Software Engineering Processes
  • Expertise in Quality Models and Standards (ISO 9001 and CMMI)
  • Knowledge in ASPICE is an advantage
  • Good Communication Skills
  • Expertise MS Office

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