Process Analyst
Quest Global
About the Role
Quest Global is seeking a Process Analyst.
Key Responsibilities
- First point of contact for Quality and Information Security activities within projects.
- Ensure adherence to the Quality Management System & customer-specific processes in projects.
- Define the right processes for the project based on the nature of development – Waterfall, Iterative, Bug fix, Agile Scrum, etc.
- Preparing quality metrics for internal management and customers.
- Perform Quality and Information Security Audits and publish the audit reports.
- Ensure release readiness (process verification) during external release.
- Support Project Team during external Certification and Customer audits.
- Perform Root Cause Analysis for issues and escalations.
- Conduct process trainings.
Requirements & Tech Stack
- Engineering Degree
- Knowledge in Software Engineering Processes
- Expertise in Quality Models and Standards (ISO 9001 and CMMI)
- Knowledge in ASPICE is an advantage
- Good Communication Skills
- Expertise MS Office

