Marketing Specialist I

About the Role

The Marketing Specialist I is the entry point into the Sales Factory Marketing Team. This role supports day-to-day client needs, assists with project execution, and contributes to broader agency initiatives. Marketing Specialist I team members are expected to take initiative, stay organized, and actively seek learning opportunities that fuel their professional growth. This position reports to senior members of the Marketing Department and collaborates with team members across the agency.

Key Responsibilities

• Establish respectful, collaborative relationships with internal team members, clients, and vendors.
• Take ownership of assigned projects and tasks, following through with accuracy and timeliness.
• Develop foundational knowledge of assigned clients' businesses, competitive landscape, market challenges, brand strategy, and research.
• Build rapport with clients through proactive communication and a genuine understanding of their goals.
• Communicate professionally in both verbal and written formats.
• Contribute to a positive team culture and support strong morale among colleagues.
• Demonstrate initiative and readiness to take on greater responsibility.
• Excel at organizing and prioritizing workload to deliver quality results on time.
• Collaborate across the agency, contributing to a culture of teamwork and trust.
• Serve as a reliable resource on assigned projects and accounts.
• Traffic programs and projects internally and externally, ensuring they remain on strategy, on time, and on budget.
• Act as a liaison between the client, marketing strategy team, and internal departments to ensure seamless project flow.
• Monitor industry trends, competitive activity, and retail environments; gather competitive samples when needed.
• Assist in the organization and development of client presentations.
• Prepare accurate and timely budgets and cost estimates for internal and client approval.
• Proofread and review work to ensure accuracy before submission.
• Request and collect estimates from third-party vendors as appropriate.
• Support client billing coordination, checking for accuracy and alignment with project estimates.
• Manage administrative duties such as weekly status reports, internal project tracking, and documentation.
• Leverage AI tools responsibly to support productivity and learn emerging best practices.
• Perform other duties as assigned.

Requirements & Tech Stack

• Proficiency in Microsoft Office, PowerPoint, Excel, and Google Suite.
• Ability to work in accordance with our hybrid work policy and travel as required for client engagements, presentations, and agency initiatives.

Qualifications

• BA/BS degree in Marketing, Business, Communications, or related field (preferred).
• 0-2 years of experience in a marketing, client services, or related role.
• Prior internship experience in a marketing or agency setting is a plus.
• Strong analytical thinking and attention to detail.
• Excellent time management and organizational skills.
• Effective verbal and written communication skills.
• Basic business acumen and eagerness to learn.