Channel Solution Engineer

About the Role

A pre-sales professional role in the tech industry, working with cutting-edge software solutions. This position offers continuous training and mentorship for success as a sales engineer.

Key Responsibilities

• Presenting and demonstrating AvePoint’s product offerings relevant to partners and customers objectives remotely and on-site.
• Facilitating Solution Discovery, Solution Overview, and Technical Deep Dive sessions with partners and customers.
• Communicating with prospective partners/customers, assisting and guiding them through their evaluation and selection process.
• Building environments tailored to partners and customers requirements as Proof of Concept during the sales lifecycle to illustrate product capabilities and align with customer objectives.
• Participating in writing proposals in response to RFIs / RFPs that showcase how the AvePoint product line can satisfy customer requirements with attractive return on their investment.
• Collaborating with partners to develop joint go-to-market strategies and initiatives that drive business growth.
• Assisting partners in pre-sales activities, including solution and technical demonstrations or enablement.
• Sharing information with the sales and technical teams about products and the market.
• Helping the sales team identify and understand partners and customers business objectives and organization to best align AvePoint technology.
• Establishing relationships with key customer / partner business and technical advocates to drive long-term AvePoint solution adoption.
• Developing partners and customer's buying vision for how AvePoint can help reduce costs and increase business agility.
• Supporting AvePoint Partner and Marketing teams with online and in-person events including workshops, tradeshows, and webinars.
• Ownership of technical sales opportunity and partner recruit closure.

Requirements & Tech Stack

• BA/BS Degree (Computer, Technology and Engineering majors preferred) OR 5 years of relevant work experience.
• Confident and enthusiastic presentation skills.
• Quick and self-motivated learner.
• Advanced business and technical communication skills.
• Readiness to think strategically to help close deals using technical knowledge coupled with sales mentality.
• Understanding of the Channel Business in how ISVs work with Partners like Managed Service Providers, Value Added Resellers, Distributors, and/or Systems Integrators.
• Ability to maintain excellent relationships with customers and colleagues.
• Ability to work individually and within a highly collaborative team.
• Willingness to learn and adapt in a dynamic and fast-changing environment.
• Authoritative business analysis capabilities.
• Advanced troubleshooting skills.
• Experience in IT professional related topics such as server and software installation, configuration and administration, especially for Windows Server, Microsoft SQL Server, Dynamics CRM, SharePoint, Microsoft 365 & Azure technologies.
• Understanding of Microsoft SharePoint architecture, components, and configuration, including differences between SharePoint versions and hybrid architecture.
• Working knowledge of TCP/IP, DNS, SMTP, and DHCP technologies.
• Working knowledge of Microsoft SQL Server, IIS, and Active Directory.
• Broader knowledge of server and cloud offerings in the tech industry i.e. Office 365, Azure, AWS, Google Cloud is strongly preferred.

Qualifications

• Value agility, passion, and teamwork.
• Ability to bring fresh ideas.
• Desire to learn, grow, and expand careers.
• Aptitude to build upon existing skills for customers, partners, and the team.
• Authority in the features and benefits of software and services solutions to educate customers, gain consensus, and demonstrate value in solving their SharePoint and Office 365 concerns.