CUSTOMER SERVICE COUNTER
Von Maur
Oklahoma City Metropolitan AreaFresher1h agovia LinkedIn
About the Role
As a Customer Service Counter Associate, you keep the store connected as a reliable source for information and support. In this fast-paced department, you’ll have the opportunity to impact several areas of our store services.
Key Responsibilities
- Own the customer experience – greet people sincerely, be friendly and thank every customer.
- Answer a multi-line telephone – assist customers or direct them to the appropriate area.
- Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions.
- Prepare, box, and wrap customer purchases and online orders for shipment.
- Calculate service counter and store cash work - prepare bank deposits.
- Maintain a clean and organized department.
- Be available to work on-site for day, evening, and weekend shifts.
What You Can Expect
- Competitive wages
- Generous merchandise discount
- Comprehensive benefits
- 401(k) retirement plan
- No extended holiday hours
- Promote from within philosophy
About Us
Von Maur’s reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible.